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Keeping tabs on bottom line




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Christchurch Press
02 April 2002
Carol Webb

As business environments get tougher, margins become all important – whether the item being sold is a $2 bread roll or a $20,000 car.

"It's surprising how many businesses don't know the costs associated with what they're selling, and as a result they regularly sell some products at a loss," said Shane Breckon, business manager of Christchurch software house Indigo Technologies.

Indigo has probed the businesses of baking and car reselling, and has come up with software packages that deliver the information that firms – from "mom and pop" bakeries to multi-yard car dealerships – need to be able to get their pricing right.

BakePro is the result of a collaboration between Indigo and an award-winning baker who saw the need for a comprehensive bakery management package to track ingredients, costs, margins – and even record recipes.

"A lot of bakeries use recipes from the Edmonds Cookbook," said Mr Breckon. "BakePro provides the information they need to scale up recipes for commercial quantities. It can convert cookbook-type measures like teaspoons and cups to standard units of weight, and cost them accordingly.

"Intermediate ingredients, like pizza bases, are also tracked and included in the final costings."

Bakeries adopting the system are likely to be in for a few surprises. "A lot of bakeries lose money on some products simply because they don't know how much it is costing to produce those items," he said. The BakePro margins report shows up loss-makers in "red ink", alerting owners to the need to review their pricing. By contrast, other products might be grossly overpriced.

Margin-conscious owners can also determine the gross profit they want to make on any item and price it accordingly.

Mr Breckon said indications are that bakery owners are likely to run BakePro on their home computers and update their records at the end of the day, while printing out recipes and other information for the next day's production.

He said Indigo was also beta testing a car dealership management package available in three versions and planned for distribution on a monthly lease basis. Like BakePro, it has been developed in Visual Basic and runs on SQL Server. Indigo, a Microsoft Certified Partner, is moving towards Visual Studio . NET as its primary development environment.

A Web-only version of Motorcentral enables dealers to easily update their websites while more feature-rich versions track costs, sales, and shipping information for single or multi-yard operations.

Vehicle importers can record details of cars at the time of purchase overseas, and based on the vehicles' condition report and initial cost, can then decide how much to spend getting it ready for sale. This information is available to anyone working on the vehicle, and helps prevent margins being squandered while recording all expenditure.

A variety of reports, which can be customised to suit individual dealerships, are available. They include a full record of sales for any given day, or period, and sales by individual staff members. Details required to be shown on vehicles standing in the yard can be extracted and printed out on pre-printed display cards.

Mr Breckon said that sales staff presented with an offer below the list price of a vehicle can quickly check the total cost of getting the vehicle ready for sale. "That way, they know what the bottom line is for that vehicle."

And has Mr Breckon any tips for car buyers? "Wait till a car has been on the yard for a while. Dealers like to turn over their stock, so you're more likely to have your offer accepted."

Source: Christchurch Press - 02 April 2002